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Oracle

Oracle R12

 


Our Professional Services

Always helping our customers... in a smarter way!

Through the application of the best IT practices and continuous training of its professionals, Sagax Group seeks to be a center of professional excellence, with the following values:

  • experience
  • knowledge
  • flexibility
  • adaptation to new market situations
  • recycling
  • commitment
  • customer satisfaction

Oracle Application Support

Our professionals have been implementing Oracle Applications and third party products for more than 15 years, in very diverse locations and cultural environment in USA, Europe, Latin America and Asia Pacific.

Global Business SolutionsGlobal Implementation

Our implementation team has been implementing in these locations:

USA:
Europe: UK, Germany, Italy, Spain, Netherland, Portugal, France
Latin America: Mexico, Brazil, Andean Region, Central America, Chile, Argentina, Puerto Rico.
Asia Pacific: Great China, Japan, India, Korea, Philippines, Hong Kong, Singapore, Malaysia, Australia.

United StatesEurpoe and Asia
Latin AmericaMexico and Puerto Rico



With the highest Oracle expertise level, Sagax Group has been prominent in implementing Oracle solutions, ranging from database infrastructure, developments in Java, Forms, and business Intelligence, to complex Oracle ERP and CRM systems.

Project and Risk Management Services

Oracle Applications Implementation Projects need thorough management by people who understand the product and relevant issues such as:

  1. Database management
  2. Hardware Operations, Open Systems issues
  3. Application and Network Support
  4. Management of Product faults and how to get the best from the Oracle Support Services
  5. Implementation Methodologies
  6. Pro-forma templates to produce thorough documentation quickly and accurately
  7. Awareness of the political environment of the client and the ability to manage it

Our main business lines are:

  • Oracle Solutions Implementation: we have a team of Oracle Consultants, trained and specialized in all the Oracle solutions areas (Applications and Technology).
  • Oracle Solutions Customizations: we have a team of Oracle consultants, specialized in the development of customizations, interfaces, data loads and other activities related to the implementation process of Oracle Applications and Technology.
  • Maintenance of Oracle E-Business Suite Systems: after the implementation of an Oracle application, you can rely on a company with experience in the maintenance of the Oracle E-business Suite systems, for support to the users and evolution of the system. Sagax Group has specialized personnel and the necessary structure for this service.
  • Oracle System Development: from our Software Factory, or even internally in your company without your IT area involved in this activity, this allows your team to concentrate on your business’ core activities.
  • Support and Maintenance of Oracle Databases: your company can rely on the market’s best professionals, constantly trained and up-to-date, to keep your database environment stable and secure.
  • Implementation of Oracle Localizations : your company can rely on our professionals, as they have great expertise in many of the Oracle localizations in Europe, LatAm and Asia Pacific.
  • Systems and IT Project Audits: Nowadays is more and more important that companies build or implement systems with controls and compliance on mind and to manage implementation projects the same way. We have a team of professionals trained and specialized in compliance and regulatory IT requirements, COBIT, and Sarbanes-Oxley.

Training Approach:  

Our training methodology is flexible and can be adjusted as per customer’s needs. Most of the time, to reduce costs, we recommend a train the trainer approach. This means that our team of specialist will make special emphasis training the key users and business owners and use them to deliver 2nd level training to end users.

Training can be delivered in local language if required by client, as our consultants are fluent in many different languages (English, Spanish, Portuguese, Italian, and more).